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Our Mandate, Vision, Mission & Values


Our Vision

  • "provide effective leadership development programmes and management training appropriate to all levels, and in line with the demands of a modern and competitive public service"

    CD 32/93 of 6 Sept, 1993

 

Our Vision

  • To be the pre-eminent and preferred public service training, organisational and leadership development institute in Jamaica serving the Caribbean

 

Mission

  • To provide public servants with quality leadership development options, management training, support-ing services and outreach that sustain a culture of enterprise, efficiency and responsiveness to the publics they serve

 

Our Values

  • Customer-focus

  1. - Anticipate and be responsive to internal and external customers’ needs

  2. - Give customers your full attention

  3. - Be an ambassador for the Agency at all times

  4. - Place the customer at the centre of all decisions

  5. - Show respect to all customers

  • Integrity

  1. - Be respectfully truthful, fair and transparent

    - Be trustworthy

    - Act ethically

    - Honour commitments

    - Hold oneself accountable for ones own behaviours


  • Teamwork

  1. - Share information with the wider team

  2. - Embrace differing opinions and cultures

    - Be cooperative in group initiatives

    - Support team members across the Agency


  • Professionalism

  1. - Maintain self-control

  2. - Keep private life outside of the workplace

  3. - Treat all persons like they matter

    - Seek ways to stay current in your field

    - Show up to engagements on time

    - Dress in keeping with proper workplace attire

  • Results Oriented

  1. - Deliver work consistently and in a timely manner

    - Produce accurate, high quality work

    - Hold oneself accountable for results produced

    - Commit to the vision and mission of the Agency

    - Share ideas on how to improve levels of effectiveness and efficiency

    - Utilize innovative means to get work done       

 
 

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January 29, 2016

Training Managers Network
February 12, 2016

Policy Forum
March 18, 2016

Public Lecture
March 31, 2016

Training Managers Network
May 13, 2016

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December 8, 2016

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